Shirley • Design

The H3 Patient Monitoring Dashboard

Transforming

patient monitoring for preventative care

The Challenge

Clinicians managing dozens of high-risk patients often struggle to navigate fragmented systems where critical warnings remain hidden until preventive care becomes impossible.

This systemic failure fragments information across platforms, eliminating collaboration between care teams and patients. The result: preventable hospitalizations occur not from data scarcity, but from crucial insights failing to reach the right people at the right moment.

After shadowing and interviewing our clinicians we identified critical pain points in their daily workflow:

Fragmented

Information Flow

Clinicians waste precious hours navigating disconnected systems, missing critical updates while excessive documentation demands consume a significant portion of their workday.

Reactive

Intervention Models

Addressing preventable complications after escalation requires significantly more resources than early intervention, trapping clinicians in perpetual crisis response.

Manual

Patient Tracking

The cognitive burden of piecing together patient trajectories from isolated data points forces decisions without complete context, increasing workload through unnecessary follow-ups.

Read Case Study

The H3 Patient Tablet

Empowering

patients to manage their own care

Solution

Process

Impact

The Patient Monitoring Dashboard

Gotcare's Patient Monitoring Dashboard transforms clinical oversight through:

AI-Powered Risk Alerts
Early intervention opportunities flagged automatically using NLP sentiment analysis, streamlined and refined using AI
Live Patient Tracking
Real-time vitals and symptom monitoring
Unified Clinical Workflow
Seamless integration and data synchronization with the H3 patient tablet and care provider mobile app
Recovery insights over time
Comprehensive trend analysis and progress visualization enabling evidence-based treatment adjustments and improved outcomes
Care plan customization
Intuitive tool for clinicians to tailor treatment protocols and self-management milestones based on individual patient needs and response patterns

AI-Powered Risk Alerts
Early intervention opportunities flagged automatically using NLP sentiment analysis, streamlined and refined using AI
Live Patient Tracking
Real-time vitals and symptom monitoring
Unified Clinical Workflow
Seamless integration and data synchronization with the H3 patient tablet and care provider mobile app
Recovery insights over time
Comprehensive trend analysis and progress visualization enabling evidence-based treatment adjustments and improved outcomes
Care plan customization
Intuitive tool for clinicians to tailor treatment protocols and self-management milestones based on individual patient needs and response patterns

Reframing Clinical Workflows

Working alongside Gotcare's occupational therapists and nurse practitioners revealed our guiding principle:

clinical software must surface the right information at precisely the right moment.

This insight drove our key design pillars:

Progressive disclosure

Organizing information in layers that reveal appropriate detail based on clinical need and context

Attention-guiding visual cues

Using intuitive visual elements to enable instant recognition of patient status without cognitive strain

Contextual collaboration touchpoints

Contextual collaboration

Embedding communication paths at decision points to eliminate workflow disruptions

V1 MVP

Optimizing Core Functions in the Clinician Workflow

Optimizing Core Functions

In The Clinician Workflow

In the first version, we prioritized designing the Patient Monitoring Dashboard to act as a centralized source of truth for real-time patient context

Real-time logs

Critical patient data consolidated into a single, glanceable interface

Visual flagging

AI-powered flagging system highlights patients needing immediate attention

One-click access to complete patient history and care notes

Current

From Information Overload to Actionable Insights

From Information Overload to

Actionable Insights

Before: Clinicians navigated dense text-based logs and multiple screens to build a complete patient picture

After: Information architecture reimagined with visual hierarchy and contextual progressive disclosure across touch-points

Persistent Log Filtering Framework

Transformed hidden modal filters into visible, state-preserving controls that maintain context between sessions, eliminating cognitive load when refining patient data views

Unified Source-Attributed Notes System

Unified Source-Attributed Notes

Consolidated previously fragmented note types (support service, patient-entered, clinician) into a cohesive tabbed interface, creating a complete activity timeline that honors information source

Comprehensive Patient Data Architecture

Comprehensive

Patient Data Architecture

Restructured both registration and profile editing workflows with logical grouping and progressive disclosure, reducing scrolling fatigue while providing consistent mental models across patient information management

Redefining Collaborative, Context-Driven Care Delivery

The redesigned Patient Monitoring Dashboard has substantially streamlined clinical workflows while optimizing visibility of crucial patient context across all stakeholders involved in care delivery.

By eliminating information silos and enabling proactive intervention, this system paves the way for truly collaborative care models—offering a scalable solution to Canada's healthcare labor challenges by maximizing the impact of existing clinical resources through technology-enhanced efficiency.

The Connected H3 Digital Ecosystem

This dashboard forms one critical component of Gotcare's H3 healthcare platform, working seamlessly with: